Terms of Service
Last updated: August 6, 2026
These Terms of Service govern your use of the Dyslexia Support website and your purchase or use of our digital products.
By visiting our website or purchasing a product, you agree to these Terms.
1. Eligibility
You must be at least 18 years old, or the legal age of majority in your location, to make a purchase.
2. Digital Products
Our products may include downloadable guidebooks, workbooks, planners, worksheets, activity sheets, cards, templates, and related educational materials.
No physical product will be shipped unless a product page clearly states otherwise.
3. Educational Disclaimer
Our products are provided for general educational and informational purposes.
They are not intended to:
- Diagnose dyslexia or any other condition
- Replace professional medical, psychological, educational, or therapeutic advice
- Guarantee specific academic, behavioral, or developmental results
- Replace support from qualified teachers, tutors, psychologists, doctors, therapists, or other professionals
Always seek appropriately qualified professional guidance when needed.
4. Product Results
Learning experiences and outcomes differ between individuals. We do not guarantee improvements in reading, spelling, concentration, confidence, school performance, or any other specific outcome.
5. Orders and Payment
Prices are displayed on the product page at the time of purchase.
You agree to provide accurate billing and contact information. We may cancel or refuse an order where fraud, unauthorized payment, pricing errors, technical errors, or misuse are suspected.
6. Digital Access
Digital files or access instructions are normally provided after successful payment.
You are responsible for:
- Providing a correct email address
- Checking spam, junk, and promotions folders
- Using a compatible device and PDF-reading software
- Downloading and safely storing your purchased files
For access problems, contact dyslexiasupports@gmail.com.
7. Personal-Use Licence
Your purchase grants you a limited, non-exclusive, non-transferable licence to use the materials for personal or household use.
Unless written permission is provided, you may not:
- Resell, redistribute, share, or upload the files
- Copy the materials for commercial use
- Modify and sell the materials as your own
- Place the files in shared drives, membership sites, or public groups
- Use the materials to create competing products
- Remove copyright or ownership notices
Teachers, tutors, schools, clinics, or organizations requiring multi-user access should contact us for appropriate licensing.
8. Intellectual Property
All website content and digital materials—including text, designs, illustrations, graphics, branding, worksheets, and layouts—are owned by or licensed to Dyslexia Support and are protected by applicable intellectual-property laws.
9. Acceptable Use
You may not use our website or products:
- For unlawful or fraudulent purposes
- To interfere with website security or functionality
- To distribute malicious software
- To violate intellectual-property or privacy rights
- To make unauthorized copies or commercial reproductions
10. Refunds
Refund requests are governed by our Refund Policy. Because digital products may be accessed immediately, purchases are generally final after files have been delivered or downloaded, except where required by law or where the product is defective.
11. Third-Party Services
Our website may use third-party platforms, payment providers, apps, and links. We are not responsible for interruptions, policies, or actions controlled by third parties.
12. Limitation of Liability
To the maximum extent permitted by law, Dyslexia Support will not be responsible for indirect, incidental, special, or consequential loss arising from the use or inability to use our website or digital products.
Nothing in these Terms excludes rights or liabilities that cannot legally be excluded.
13. Changes to These Terms
We may update these Terms occasionally. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
14. Contact
Questions about these Terms may be sent to: