Privacy Policy
Last updated: August 6, 2026
This Privacy Policy explains how Dyslexia Support collects, uses, and protects your personal information when you visit our website, purchase our products, or contact us.
Information We Collect
When you use our store, we may collect:
- Your name, email address, billing address, and order details
- Payment and transaction information processed by our payment providers
- Device information, browser type, IP address, and website activity
- Messages or information you provide when contacting customer support
- Marketing preferences, where you have chosen to receive promotional emails
We only collect information reasonably necessary to operate our store and provide our products and services.
How We Use Your Information
We may use your information to:
- Process and deliver your digital order
- Send order confirmations and download-access information
- Provide customer support
- Prevent fraud and protect our store
- Improve our website, products, and customer experience
- Send promotional communications where permitted
- Meet legal, tax, accounting, or regulatory obligations
Payment Information
Payments are processed through secure third-party payment providers. We do not directly store your complete credit-card or debit-card information.
Cookies and Analytics
Our website may use cookies and similar technologies to remember preferences, operate essential store features, understand website traffic, and improve marketing performance.
You may control certain cookies through your browser settings. Disabling cookies may affect parts of the website.
Sharing Your Information
We may share necessary information with trusted service providers that help us operate the store, including:
- Website and e-commerce platforms
- Payment processors
- Digital-delivery providers
- Email and customer-support services
- Analytics, advertising, fraud-prevention, and security providers
- Legal or regulatory authorities where required
We do not sell customer personal information for money.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill orders, provide support, maintain business records, resolve disputes, and comply with legal requirements.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.
Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of certain personal information. You may also have the right to object to certain processing or withdraw marketing consent.
To submit a request, contact:
We may need to verify your identity before completing a request.
Children’s Privacy
Our products may be designed for use by children with the support of parents, guardians, teachers, or caregivers. However, our store is intended for purchases by adults.
We do not knowingly collect personal information directly from children under the applicable age of digital consent.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Policy Updates
We may update this Privacy Policy when our practices, services, or legal obligations change. The revised version will be posted on this page with an updated date.
Contact Us
For questions about this Privacy Policy, contact:
Email: dyslexiasupports@gmail.com